How to Make a Complaint

Last updated: October 2026

Every homeowner who reaches out to Yardspersonal Restoration should get fair and honest treatment. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template. It is not legal advice.

What You Can Tell Us About

You can write to us about:

• How your call or contact with Yardspersonal Restoration went
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is a Provider

Providers in our network are independent businesses. Each one answers for its own estimates, prices, work and customer service. If you have a problem with work in your home, start by raising it with the provider. Keep a written record.

Please tell us too. Your feedback helps keep our network honest. A provider that keeps falling short of what we expect may be removed from the network. Know the limits, though. Yardspersonal Restoration cannot settle contract disputes, refund a provider's work or make decisions for a provider.

How to File

Email contact@yardspersonal.living and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what you want us to do

After You Write

We will confirm we got your complaint by email, usually within a few business days. Then we will look into it. That may include reaching out to the provider. Last, we will reply with what we found and any steps we plan to take.

If You Are Still Unhappy

You can reply and ask us to take a second look. You can also contact your state consumer protection office, your state attorney general or your local Better Business Bureau. If the issue involves a licensed contractor, your state contractor licensing board may be able to help.

Contact

Email: contact@yardspersonal.living